Order Processing Time
- Processing Duration: All orders are processed within 5-6 business days. Please note that we do not process, ship, or deliver orders on weekends or public holidays.
- High Volume Orders: During periods of high order volume, processing and shipping may be delayed by a few days. We appreciate your patience and understanding during these times
Shipping and Delivery
- Transit time -Once your order has been processed, please allow additional days for transit and delivery. Delivery times may vary depending on your location and the shipping method selected.
- Shipping confirmation: - You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
Delays and Notifications
- Unexpected Delays -If there is a significant delay in the shipment of your order, we will contact you promptly via email or telephone to inform you of the delay and provide an updated delivery estimate.
- Customer Support: - For any questions or concerns regarding your order, please contact our customer support team. We are here to assist you and ensure your satisfaction.