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Shipping Policy
At Floral, we are committed to delivering your orders safely and on time. Please read our Shipping Policy carefully before placing an order.
Cash on Delivery (COD) Policy
Cash on Delivery (COD) is not available for customized jewellery, charm jewellery, and laser engraving services. These products require strict full pre-payment before order processing. Floral reserves the right to decline or cancel COD requests for customized orders.
Pre-Payment Requirement
We strictly require full pre-payment for all customized jewellery, charm jewellery, and laser engraving services. Orders are processed only after payment confirmation.
Order Processing Time
Once pre-payment is received, order making and dispatching may take 3 to 4 working days, depending on the nature of customization and order volume.
Delivery Options
Urgent / Same-Day Delivery (Karachi): Available upon request.
Overnight Delivery (Other Cities): Available for selected locations.
Urgent Delivery Requests
For urgent or same-day delivery requests, please reach out to us on WhatsApp at +92 332 4852081 or email us before placing your order. Urgent delivery is subject to availability and additional charges.
Delivery Charges
All urgent, same-day, overnight, and special delivery charges are additional and must be paid by the customer. Charges vary based on city and urgency.
Incorrect Shipping Details & Re-Delivery
Customers are responsible for providing complete and accurate shipping details. In case of incorrect, incomplete, or unreachable delivery information resulting in failed delivery, re-delivery charges will be applicable and must be paid by the customer.
Delivery Timelines
Delivery timelines are estimates and may vary due to courier operations, weather conditions, or unforeseen circumstances. Floral is not responsible for delays caused by courier partners once the order has been dispatched.
Cash on Delivery (COD) Policy
Cash on Delivery (COD) is not available for customized jewellery, charm jewellery, and laser engraving services. These products require strict full pre-payment before order processing. Floral reserves the right to decline or cancel COD requests for customized orders.
Pre-Payment Requirement
We strictly require full pre-payment for all customized jewellery, charm jewellery, and laser engraving services. Orders are processed only after payment confirmation.
Order Processing Time
Once pre-payment is received, order making and dispatching may take 3 to 4 working days, depending on the nature of customization and order volume.
Delivery Options
Urgent / Same-Day Delivery (Karachi): Available upon request.
Overnight Delivery (Other Cities): Available for selected locations.
Urgent Delivery Requests
For urgent or same-day delivery requests, please reach out to us on WhatsApp at +92 332 4852081 or email us before placing your order. Urgent delivery is subject to availability and additional charges.
Delivery Charges
All urgent, same-day, overnight, and special delivery charges are additional and must be paid by the customer. Charges vary based on city and urgency.
Incorrect Shipping Details & Re-Delivery
Customers are responsible for providing complete and accurate shipping details. In case of incorrect, incomplete, or unreachable delivery information resulting in failed delivery, re-delivery charges will be applicable and must be paid by the customer.
Delivery Timelines
Delivery timelines are estimates and may vary due to courier operations, weather conditions, or unforeseen circumstances. Floral is not responsible for delays caused by courier partners once the order has been dispatched.