Privacy Policy

At Floral Jewellery, your privacy is very important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit or make a purchase from our website. By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website or place an order, we may collect personal information such as your name, email address, phone number, billing address, and shipping address. We may also collect order-related information including products purchased, order history, and payment method details (we do not store card details). In addition, technical information such as IP address, browser type, device information, pages visited, and cookies may be collected.

2. How We Use Your Information

We use your information to process and fulfill orders, communicate with you regarding orders or inquiries, improve our website and customer experience, send promotional emails if you choose to opt in, and prevent fraud while ensuring secure transactions.

3. Payment Information

All payments are processed through secure third-party payment gateways. Floral Jewellery does not store or have access to your credit or debit card information.

4. Sharing Your Information

We respect your privacy and do not sell or rent your personal information. Your data may be shared only with trusted third parties such as payment processors, shipping and delivery partners, and website hosting or analytics services. These third parties are required to keep your information confidential.