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At Floral, we take great care in ensuring the quality, design, and hygiene of our products. Please read our Return & Refund Policy carefully before making a purchase.
Please note that we do not accept returns. Once an order has been placed and delivered, it cannot be returned, exchanged, or replaced under any circumstances.
Due to the nature of our products, including jewelry and accessories, we strictly follow a no return, no refund policy for reasons of hygiene, customization, and quality control.
Customers are requested to review product details, images, sizes, and descriptions carefully before placing an order. By completing a purchase on our website, you agree to this Return & Refund Policy.
We ensure strict quality checks before shipping. However, in the rare event that you receive a damaged or incorrect item, you must notify us within 24 hours of delivery with clear photos, an unboxing video, your order number, and the item in its original Floral packaging to verify order details.
All such cases will be reviewed individually, and any resolution will be at the sole discretion of Floral.Our team will review the issue and provide assistance where applicable. This does not guarantee a refund or return.
Once an order is placed, it cannot be canceled, modified, or refunded.
For any questions or concerns regarding this policy, you may contact us at:
Email: floralconatctinfo@gmail.com
Phone: 03324852081